I will always tell it like it is, and get your organization to where it needs to be as efficiently and effectively as possible. If your organization's unspoken norms of conflict avoidance are undermining your talent, I’ll name it. If your organization’s people-centered strategy relies on burned out volunteers to function, I’ll make that clear. My goal isn’t to inconvenience or embarrass leaders, but to start the process of making real change with the plain truth. If you work with me, it’s because you want to know what your organization needs to achieve a workplace that's fair, accessible, inclusive, and representative for all, and value an analysis that will tell you exactly how it is, with no fluff or spin.

I don’t believe in cookie-cutter solutions. Every service I provide, from strategy consulting to survey assessment, is designed to take my clients’s unique situation into account. No two engagements ever look the same, even for my repeat clients with which I’ve worked for years. And at times, we may learn something before or during an engagement that may indicate that other services–including services that I don’t provide–may be better fits than the one we’ve decided on. My role is to find the best path for your organization to achieving your goals, assisting you with that path if the work that I do is a good fit, and helping you find the right experts if it’s not. The flip side of all this? I don’t offer services off-the-shelf, or respond to requests for talks only weeks away. Impact takes time.

My work is more than services offered; it’s challenges resolved. Expect any partnership with me to involve exploratory work with quantitative and qualitative data (both are necessary) and close collaboration to make sense of your organization’s story. Almost every project I’ve worked on has ended by solving a problem at least slightly different than the one described to me in the first meeting. That’s a hallmark of good work. For my clients, this means that if I doubt that my services can reasonably bring value or address a need, I will turn down an engagement. If you come to me seeking an engagement and can’t articulate how you believe it’ll bring strategic value, I’ll respectfully decline the invitation. Come to me with a problem to solve or a goal to achieve, not a box to check.

As the architect of the FAIR Framework, I work to embody each one of its four tenets in my own work: outcomes-centered, systems-focused, coalition-driven, and win-win. Work with me if you're looking to actually measure your success and hold yourself accountable, if you're looking for deep change to your systems rather than surface-level trainings for individuals, if you're looking to bring people together to make change, and if you're excited about articulating the value of this work for everyone.